Change Management request for Kronos WFM implementation
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 01, 2026 - 00:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 1, 2026 00:00 - Feb 15, 2026 00:00 PST
Scheduled - On Sunday, February 1, the UKG Workforce Management (WFM) time tracking system (formerly Kronos) will be going live. Kronos Workforce Central (WFC) will remain up as View Only until Tuesday, March 31, when it will go offline.
Feb 1, 2026 00:00 - Feb 15, 2026 00:00 PST
Maintenance: Virtual Machine Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 2026 - 12:00 PST
Scheduled - ITS has scheduled the following maintenance:

When: Starting Wednesday, January 14 through Thursday, April 30

Message: Starting Wednesday, January 14 through Thursday, April 30, the Cloud and Computing Infrastructure Operations (CIOPS) team will be conducting scheduled maintenance on the virtual machine infrastructure. As a result, services hosted on these systems may be temporarily unavailable at various times during the maintenance window.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 14, 2026 12:00 - Apr 30, 2026 13:00 PDT

About This Site

Report a Problem: If you can't find a listing for a current issue, contact the ITS Service Desk - (858) 246-4357

Academic Services Operational
Business Services Under Maintenance
Network Operational
Communication and Collaboration Operational
Email Operational
Phones and Voicemail Operational
SSO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Reload network switch n-ctri-3-2-c9300-stk--CS2868628 Feb 4, 2026 03:00-04:00 PST

Reload network switch n-ctri-3-2-c9300-stk to upgrade code and resolve software bug issue.
Posted on Feb 02, 2026 - 11:25 PST

Planned Power Outage for cellular carriers at Muir College Feb 10, 2026 08:00-11:00 PST

Power shutdown is specific to the cellular equipment located on the roof. No power will be lost to the rest of Tioga Hall.

Cellular phones for AT&T Verizon, and Dish should still function as carrier equipment has battery backup systems installed that should keep sites on air for the duration of the power shutdown. T Mobile subscribers may be affected more as they will be actively upgrading service power to their equipment.

If any cellular carrier equipment goes down subscribers will be able to join a UCSD hotspot to make calls, send texts, browse the web, and use social media applications.
Posted on Jan 28, 2026 - 11:21 PST

Node-B and Node-M Core Router IOS upgrade Apr 11, 2026 21:00 - Apr 12, 2026 00:00 PDT

IT Services will be performing a Node-B and Node-M Core Router IOS upgrade to address bugs

The primary network path will then be taken down briefly, while the secondary network path through Node-B will remain active and passing all traffic including spanned VLANs to/from SDSC and TPCS during this window. During both windows, connectivity to Health Sciences will experience brief disconnects.
Posted on Jan 14, 2026 - 07:15 PST

Node-B and Node-M Core Router IOS upgrade Apr 14, 2026 21:00 - Apr 15, 2026 00:00 PDT

IT Services will be performing a Node-B and Node-M Core Router IOS upgrade to address bugs during two distinct maintenance windows.

IMPACT : The secondary network path for inbound/outbound network connectivity will be taken down briefly (due to Dual Supervisors), while the primary path through Node-M will remain active. Certain customers who have VLANs spanned to/from campus locations to data centers at SDSC and TPCS will experience a brief interruption of service during this window. Some voice services would be affected as well.
Posted on Jan 14, 2026 - 07:14 PST

Node-M-Core Router IOS-XE upgrade Apr 19, 2026 21:00-22:00 PDT

ITS will be performing work on Node-M-Core router. Node-M Core Router IOS-XE software will be upgraded to address a security vulnerability. Secondary path through Node-B will remain active. Connectivity to Health Sciences will experience disconnect of up to 10 minutes during this window.
Posted on Dec 03, 2025 - 14:35 PST
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

Unresolved incident: Change Management request for Kronos WFM implementation.

Jan 31, 2026
Maintenance: IT Tools (ittools.ucsd.edu) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 10:00 PST
Scheduled - ITS has scheduled the following maintenance:

When: Saturday, January 31 from 10:00 a.m. - 12:00 p.m. PT

Message: On Saturday, January 31 from 10:00 a.m. - 12:00 p.m. PT, the IT Tools application (ittools.ucsd.edu) will be inaccessible while critical maintenance is performed on the application's hosting platform.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 28, 10:46 PST
Jan 30, 2026
Maintenance: N-Core Router IOS-XE software Upgrade
Completed - The scheduled maintenance has been completed.
Jan 30, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 20:00 PST
Scheduled - ITS has scheduled the following maintenance:

When: Friday, January 30 from 8:00 - 10:00 p.m. PT

Message: On Friday, January 30 from 8:00 - 10:00 p.m. PT, network engineers will be upgrading the firmware on the N-Core router.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 28, 14:02 PST
Jan 29, 2026
mailupd services is down
Resolved - ITS has confirmed that the issues affecting Mailupd have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 29, 12:45 PST
Monitoring - ITS has implemented a fix for the issues with mailupd. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 29, 08:24 PST
Investigating - ITS is continuing to investigate the cause of issues with mailupd. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 29, 08:15 PST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Unable to access multiple Microsoft 365 services.
Resolved - This issue has been resolved. We are no longer seeing email delays.
Jan 23, 05:56 PST
Update - We are continuing to monitor the situation as MS365 is returning services to normal. Email delays are still occurring into the Exchange environment.
Jan 22, 17:18 PST
Update - We are starting to see some of normalization of MS365 services. There are deferred deliveries from 90-120 minutes ago, but there are still service/performance issues which we will continue to monitor and document.
Jan 22, 14:49 PST
Update - We are continuing to investigate this issue.
Jan 22, 14:30 PST
Update - We are continuing to investigate this issue.
Jan 22, 14:09 PST
Investigating - ITS is continuing to investigate the cause of issues with Microsoft 365.

Microsoft has identified an issue where users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services. Users may be receiving a "451 4.3.2 temporary server issue" error message when attempting to send or receive email through Outlook and Exchange. Other impacted functions can be viewed on the Microsoft status page:

https://status.cloud.microsoft/m365/

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 22, 14:08 PST
Jan 22, 2026
Jan 21, 2026
Tritonlink Degree Planner Tool
Resolved - Due to the Triton Student System (TSS) transition, completion plans are currently not required from students.
If you have questions or need support, please contact your college academic advising office through the Virtual Advising Center at vac.ucsd.edu.
Jan 21, 21:42 PST
Investigating - ITS is investigating possible issues with Tritonlink Degree Planner Tool. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 21:01 PST
Tritonlink Services Degraded
Resolved - ITS has confirmed that the issues affecting Tritonlink Services have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 18:47 PST
Update - We are continuing to monitor for any further issues.
Jan 21, 18:46 PST
Monitoring - ITS has implemented a fix for the issues with Tritonlink. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 10:38 PST
Identified - ITS is continuing to investigate the cause of issues with Tritonlink. This is affecting all enterprise student applications including Instruction Tools and the Tritonlink Student Portal (MyTritonlink). Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 09:40 PST
Investigating - ITS is investigating possible issues with Tritonlink. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 09:15 PST
Ecotime login issues
Resolved - This incident has been resolved.
Jan 21, 09:14 PST
Monitoring - ITS has implemented a fix for the issues with Ecotime. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 20, 09:19 PST
Investigating - ITS is continuing to investigate the cause of issues with Ecotime. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 20, 08:42 PST
Network Maintenance: reload and upgrade network switch u-ever-kalmia-c9300-stk on Wednesday, January 21, 2026 between 3 AM and 5:30 AM
Completed - The scheduled maintenance has been completed.
Jan 21, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 03:00 PST
Scheduled - Datacom/Netmon has scheduled the following network maintenance:

What: reload network switch u-ever-kalmia-c9300-stk
When: Wednesday, January 21, 2026 between 3 AM and 5:30 AM
Scope: reload and upgrade the IOS software code on the switch from an outdated code to the current standard code.
Impact: loss of wired and wireless network connectivity to network switch u-ever-kalmia-c9300-stk for approx. 30 minutes.
The switch is located at the Evergreen Complex Kalmia Trailer.
Jan 17, 09:17 PST
Jan 20, 2026
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