ITS has confirmed that the issues affecting Office365 access issue have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Sep 11, 2024 - 14:03 PDT
Monitoring
ITS has implemented a fix for the issues with Office 365 license errors. If you are still experiencing issues, please try these steps:
1. Open any Microsoft Office desktop app (e.g. Outlook, Word, etc.) 2. Click on your profile icon in the top-right corner, and select 'Sign out' 3. Sign back in and click on the yellow 'Re-activate' button
We are currently monitoring the situation to ensure our services have been restored. If these steps do not work, or if you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Aug 16, 2024 - 14:14 PDT
Investigating
ITS is investigating issues with Office 365 apps (such as Outlook, Word, etc.) We are currently working with Microsoft on a resolution, and no user action is needed at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.