ITS has confirmed that the issues affecting connectivity to qumulo storage have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Sep 06, 2024 - 15:24 PDT
Monitoring
ITS has implemented a fix for the issues with SDSC loss of connectivity. This issue was a result of a network loop on the SDSC side. The culprit machine was mac dropped. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Sep 06, 2024 - 14:30 PDT
Identified
Engineers have isolated the issue and resolved the immediate problems. They are now working with network vendors to address the underlying cause of the outage.
Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Sep 06, 2024 - 14:04 PDT
Update
We are continuing to investigate this issue.
Posted Sep 06, 2024 - 13:14 PDT
Investigating
ITS is investigating possible issues with loss of connectivity to qumulo storage. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.