Several Business Services down

Incident Report for ITS Network & Systems

Monitoring

ITS has implemented a fix for the issues with Transact and DES Shopping Cart. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Sep 29, 2026 - 12:59 PDT

Update

ITS has resolves issues regarding ISA. However, there are still issues with the various systems below:
DES Shopping Cart
TritonPay
Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Sep 29, 2026 - 10:58 PDT

Update

ITS is investigating issues with various services:
TritonPay
DES Shopping Cart

These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Sep 29, 2026 - 09:28 PDT

Investigating

ITS is investigating possible issues with TritonPay/ISA. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Sep 29, 2026 - 09:17 PDT
This incident affects: Business Services.