IMPACT: Facilities Information Management System (TRIRIGA) will be unavailable for the maintenance period
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Dec 12, 202519:30 - Dec 13, 202519:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 2025 - 18:45 PST
Scheduled - ITS has scheduled the following maintenance:
IMPACT:This will include the Virtual Advising System (VAC) and Degree and Diploma Applications (DDA) both student and staff facing, as well any of the Staff Portal applications used by college advisors.
Please contact your College Academic Advising Office if you have any questions or concerns.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Dec 12, 202518:45 - Dec 14, 202512:45 PST
When: 12/15/2025 from 5 AM to 6 AM The following Resnet areas will be affected.
RES-B-9800-80/172.31.255.73 (ERC, Marshall, Village East and West, Warren) RES-M-9800-80/172.31.255.89 (6th Apartments, NTPLLN, Matthews, TDLLN, Muir, Rita Res, Revelle) RES-M-CW9800-80/172.31.255.75 (RWLLN) When: Monday 12/15/2025 from 5:00-6:00 AM.
Message: Wireless clients will notice a brief disconnect of 2-5 minutes as the AP's will temporarily move to a backup controller. Clients will notice a second disconnect of 2-5 minutes post upgrade as the AP's move back to the primary controllers
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Dec 10, 2025 - 10:24 PST
Starting Tuesday, December 16 at 6:00 a.m. PT until further notice, IT Services will be conducting a migration of the CMS platform. The CMS application will be offline during the migration. We will notify users as soon as the system is back online. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357. Posted on
Dec 04, 2025 - 08:53 PST
Power shutdown is specific to the cellular equipment located on the roof. No power will be lost to the rest of Tioga Hall.
Cellular phones for AT&T Verizon, and Dish should still function as carrier equipment has battery backup systems installed that should keep sites on air for the duration of the power shutdown. T Mobile subscribers may be affected more as they will be actively upgrading service power to their equipment.
If any cellular carrier equipment goes down subscribers will be able to join a UCSD hotspot to make calls, send texts, browse the web, and use social media applications.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Dec 10, 2025 - 10:27 PST
Datacom/Netmon have scheduled the following network maintenance:
What: reload network switch eng-smeb-1-1-9300-stk When: Wednesday, Dec 17, 2025 between 3 AM and 5:30 AM Scope: reload and upgrade the IOS code on the switch to try and resolve some error conditions occurring on the switch. Impact: loss of wired and wireless connections to network switch eng-smeb-1-1-9300-stk for approx 30 minutes. The switch is located at SMEB 1.1 (SMEB = Structural and Materials Engineering Building). Posted on
Dec 13, 2025 - 09:54 PST
ITS will be performing work on Node-M-Core router. Node-M Core Router IOS-XE software will be upgraded to address a security vulnerability. Secondary path through Node-B will remain active. Connectivity to Health Sciences will experience disconnect of up to 10 minutes during this window. Posted on
Dec 03, 2025 - 14:35 PST
Past Incidents
Dec 13, 2025
No incidents reported today.
Dec 12, 2025
Unresolved incidents: Maintenance: Facilities Information Management System (TRIRIGA), Maintenance: Academic Advising Systems.
Completed -
The scheduled maintenance has been completed.
Dec 11, 19:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 18:00 PST
Scheduled -
ITS has scheduled the following maintenance:
START: Thursday, December 11 from 6:00 STOP: Thursday, December 11 from 7:00
IMPACT: On Thursday, December 11 from 6:00 - 7:00 p.m., IT Services will be conducting maintenance on the Financial Aid System. During this time, Students and Staff will not be able to access and MyTritonlink, TritonPay and Financial Aid applications.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Dec 3, 12:16 PST
Completed -
The scheduled maintenance has been completed.
Dec 11, 16:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 15:00 PST
Scheduled -
The Student Activity Hub (SAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, December 11 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Dec 9, 15:45 PST
Resolved -
ITS has confirmed that the issues affecting the VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 11, 13:29 PST
Monitoring -
CI-OPS Dan Mendoza restored all three vpn-auth-proxy Windows servers back to Monday snapshots. VPN appears to be back now. AP will provide more details into this issue.
Dec 10, 04:36 PST
Update -
CI-OPS Dan Mendoza restored all three vpn-auth-proxy Windows servers back to Monday snapshots. VPN appears to be back now. AP will provide more details into this issue.
Dec 9, 23:57 PST
Investigating -
We are currently investigating the issue.
Dec 9, 23:56 PST
Completed -
The scheduled maintenance has been completed.
Dec 7, 18:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 18:00 PST
Scheduled -
IT Services Telecom will perform a phone system upgrade which will cause rolling outages for voice services starting on Saturday, December 6 at 6:00 p.m. until Sunday, December 7 at 6:00 p.m. During the upgrade all campus voice lines are expected to be inaccessible for up to 24HRS. Campus voice lines are those with prefixes 534, 822, and 246, as well as any extension lines that begin with 5XXXX. Non campus numbers with a Remote Call Forward to campus DIDs will also not work during the upgrade.
Nov 5, 13:04 PST
Completed -
The scheduled maintenance has been completed.
Dec 7, 17:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 17:30 PST
Scheduled -
ITS has scheduled the following maintenance:
START: STOP:
IMPACT: Academic Advising Systems will be undergoing maintenance. This will include the Virtual Advising System (VAC), both student and staff facing as well any of the Staff Portal applications used by college advisors.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Dec 3, 12:19 PST
Resolved -
ITS has confirmed that the issues affecting EAH have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 2, 10:59 PST
Identified -
Files from UC Path are delayed in loading to EAH this morning resulting in there being no updated data available from EAH. EAH is still available for use without this morning's update.
Dec 1, 06:59 PST